Privacy Policy

What We Collect

We only collect the basics that help our site work properly and stay secure. Some information you share with us directly, and some comes automatically while you browse. Nothing is taken that doesn’t serve a clear purpose.

We may collect:

• IP address and general location (for security and analytics).
• Device type and browser details (to ensure the site displays correctly).
• Cookie preferences and analytics data (to understand site performance and improve content).

This information is collected through cookies, analytics tools, and similar technologies. It helps us maintain website stability, fix technical issues quickly, and understand what content or offers our visitors are most interested in.

How We Use Your Data

We use your information to make your time on CrazyTime.com easy, safe, and personal. That includes:

• Creating and managing your account.
• Helping you through support whenever you need it.
• Displaying relevant affiliate links that may be of interest to you.
• Learning what players enjoy to improve the site.
• Following legal and fair play standards.

Everything we do follows our Crazy Time data protection principles. We don’t use your info for anything outside these goals, keeping our data usage fair and transparent.

Legal Grounds

We follow the General Data Protection Regulation (GDPR) and handle your information only when there’s a valid reason:

• Consent: when you agree to the use of cookies, analytics, or receive marketing communications.
• Legal obligation: when we are required to store or disclose certain information to comply with applicable laws or regulations.
• Legitimate interest: when we analyze website performance, detect potential misuse, or improve our content and user experience.

These privacy terms keep everything within GDPR compliance and international data protection rules.

Cookies and Tracking

Cookies remember your preferences and make browsing smoother. Think of them as small helpers that speed up logins or save settings. You can always manage cookies in your browser – turn them off, delete them, or keep only what you want.

Cookie Overview:

We have a simple and open cookie policy. If you turn off non-essential cookies, some parts of the site might look or work differently, but you’ll still be able to play safely.

Sharing Information with Others

Sometimes we team up with trusted partners who help us keep the site running. They follow strict data protection rules and can only use your information for the agreed purpose.

Examples include:

• Analytics tools that show us how players use the site.
• Affiliate and marketing partners under contract.
• Legal or regulatory bodies if the law requires it.

CrazyTime.com never sells user data. All third-party sharing follows strict privacy agreements and regular checks for compliance.

How We Protect Your Information

We protect your information with strong security systems and constant monitoring. This includes SSL encryption, secure storage, firewalls, and limited access for trained staff only.

We run regular security checks and update systems to maintain information security and ensure user data safety. While no online platform can promise absolute protection, we make every reasonable effort to prevent leaks or misuse.

Retention and Deletion

We keep personal data only as long as needed for the reasons explained here. The retention period depends on the type of data and the legal or technical requirements associated with it.

In general:

• Analytics and cookie data are stored only for as long as needed to analyze website performance and improve user experience.
• Technical logs (such as IP addresses) may be kept temporarily for security and maintenance purposes.
• Information collected through consent-based cookies or forms can be deleted when you withdraw your consent or clear your browser cookies.

Once removed, it can’t be recovered. You can always contact us to learn more about our data retention policy.

Your Rights

You’re in control of your personal data on CrazyTime.com. Depending on where you live, you may have the right to request a copy of the information we hold about you, ask us to correct or delete it, limit or object to certain types of processing, and withdraw your consent to marketing at any time. To exercise these rights, just contact our privacy team through support, we review and respond to every valid request.

Contact Forms and “Send Us a Message”

When you use the “Send Us a Message” form, we collect the personal data you provide, such as your name or nickname, email address, and the content of your message. This information is used only to read and respond to your request and, if needed, keep a record of our communication. Please do not include sensitive details like payment information or passwords. Messages are stored securely, accessed only by authorised staff, and kept for as long as necessary to handle your enquiry, in line with this Privacy Policy and your rights described above.